By booking driving lessons with us you agree to the terms and conditions set out on this page. Please take the time to read them carefully.
You must present your valid UK provisional driving licence (or other appropriately valid licence) to your Instructor prior to the start of your initial lesson. Should you fail to do so, your Instructor reserves the right to refuse to provide you with tuition or to cancel any lessons you have booked with them, and you may be charged the full value of that lesson.
You must be fit to drive at the time of your driving lesson, If a pupil is under the influence of alcohol or drugs, we WILL cancel the lesson and WILL charge the pupil in full.
You must notify your Instructor of any matters existing at any time that may affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid driving licence, or any medical conditions.
You must give at least 48 hours’ notice to your Instructor if you wish to cancel or re-arrange a booked lesson. Failure to do so may result in your Instructor charging you the full amount for that lesson. In the case of pre-booked Intensive Courses* and Pass Plus, the instructor requires 10 clear days for cancellations otherwise the Instructor reserves the right to charge for all cancelled hours.
You cannot sell or transfer lessons which have been purchased in your name to any other person.
Your instructor will charge a minimum of 2 hours when you take a driving test, this is a 1 hour lesson before the test and 1 hour car hire while using the instructors vehicle on your driving test.
The Driving & Vehicle Standards Agency stipulate that you need to give three clear working days to cancel your test. This may mean that you may / will lose your Driving & Vehicle Standards Agency test fee if the Driving Instructor says you are not ready for test dependent on the gap between your last lesson and test.
All deposits made are non-refundable, All monies paid for block bookings are non-refundable once the lessons have started.
*An Intensive Course is when there is four weeks or less from the date of the first planned lesson to the booked test date.
An Intensive Course is when there is four weeks or less from the date of the first planned lesson to the booked test date. Before making a booking for a Fast Pass Course please be aware of the following terms and conditions:
During an Intensive Course the last hour is used for the hire of the car that you will use on your driving test.
Booking of an Intensive Course package consists of at least 5 hours’ worth of driving instructor and vehicle time. If you have booked a 5 hr. Intensive Course during the first 2 hours you will be assessed by your driving instructor. If after the initial two-hour assessment, the Driving Instructor tells you that you are not ready we will not take you to test. For 20 and 30 hr. Intensive Courses if you need additional tuition prior to the test the Driving Instructor will explain this to you. You will need to be available for the time slots he/she is available should you wish to take these lessons. If you cannot take the required hours we will not be able to take you for test.
The Driving & Vehicle Standards Agency stipulate that you need to give three clear working days to cancel your test. This may mean that you may / will lose your Driving & Vehicle Standards Agency test fee if the Driving Instructor says you are not ready for test dependent on the gap between last lesson and test.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the CCR) allow for a 14-day cancellation period however as a Intensive Course requires we supply the course to your specification and perform certain functions within 48 hrs of joining the course i.e. a test booked at a chosen test centre, the instructor setting aside time to conduct the course, study material being issued on receipt of the booking, therefore the customer understands and agrees that the cancellation period set out in the CCR does not apply and agrees to waive your statutory right of cancellation.